The 24/7 concierge isn’t just the friendly face for anyone arriving. Think of them as your own 5-star hotel service, there to assist with all enquiries, receive parcels, direct you to the person best-placed to help for things like maintenance and guarantee you feel safe and secure at all times. They also have a host of other responsibilities, providing a best-in-class service for our residents.

Our cleaning operatives clean communal areas 7 days a week, ensuring our environments are safe and that the highest hygiene standards are maintained at all times. 

All maintenance issues are handled by our in-house team. You can contact them directly at any time, or simply log an issue on the Residents app. Our Help Desk will liaise with our on-site maintenance team to ensure any minor faults are fixed without inconvenience to our residents. They’re also on hand to assist with everything from hanging picture frames to installing a new TV. Let us know what you need and we’ll do our best to assist or introduce you to someone who can.

With a variety of indoor and outdoor social and work spaces to make your own. From the private dining room’s kitchen facilities to the variety of comfortable seating out on the roof terrace, it’s the scene of a diverse and ongoing programme of events curated and managed by the in-house community manager.

Throw yourself into the lifestyle – every one of these spaces designed to be used at your convenience. Meet, join clubs, attend events, or call upon the expertise of the team to help you bring whatever you have in mind to life. This could be anything from a small social gathering to a larger occasion out in one of the cities many bars and restaurants.

Our Building Management team is there to ensure the smooth running of the entire building and to coordinate the rest of the team. There is a Building Manager who reports to our Head of Operations, and they work together to see that we uphold the highest standards of service, quality, comfort and convenience, dealing with any issues quickly and efficiently.